Privacy policy


For us, the care and protection of your health is not only important. We also attach great importance to the protection of your personal data. That’s why we respect your privacy and want you to be able to trust us in both data protection and skin care. We always transparently inform you about the purpose for which we need your data and whether and for how long we store it. This allows you to decide for yourself what purposes we can use your data for. To ensure the best possible security, information is always transmitted to us in encrypted form. If you no longer wish us to use your data, please let us know in any way, for example by email.

General Information

The purpose of this data protection policy is to provide you with information about the processing of personal data when you use our website and related services. This Privacy Policy applies to all websites or services referenced in this privacy policy.

Processing personal data

Personal data according to Article 4 of the EU General Data Protection Regulation (GDPR) means all information relating to an identified or identifiable natural person, e.g. name, address, email address, etc.


The person responsible for the processing of personal data in accordance with Article 4 (7) of the GDPR is the owner of this website. Contact details of the Data Protection Officer: Nikolaos Papas

Rights of the Data Subject

As a data subject affected by data processing, you have the following rights regarding your personal data in accordance with these provisions:

  • Right of access.
  • Right to rectification and erasure.
  • Right to restrict processing.
  • Right to data portability
  • Right to display objections.

Furthermore, you have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data.
When we process your above requests, we may ask you for proof of identification. For more information on how we process your personal data.

Notification to the Authority

Where there is a legal obligation, we reserve the right to disclose information about you if we are required to provide information to relevant authorities or law enforcement bodies.

Collection and Processing of Personal Data when visiting our website

When you visit and use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server, which is technically necessary for display of our website to you and the guarantee of stability and security. We transmit the data we collect to the respective internal departments for processing and to other affiliated companies of the Beiersdorf Group or to external service providers, external partners (e.g. hosting services, content management system) according to the required purposes (to display the website and the creation of its content).

Log files are deleted after 7 days.


In addition to the aforementioned data, cookies or other technologies such as pixels (referred to below as ‘cookies’) are stored on your computer when you visit and use our website. Cookies are small text files stored by the browser on your device to store certain information or image files, such as pixels. The next time you visit our website from the same device, the information stored in the cookies will then be transmitted either to our website (“First Party Cookie”) or to another website to which the cookie belongs (“Third Party Cookie” ).

Through the information stored and returned, the respective Website recognizes that you have already accessed and visited it with the browser you use on this device. We use this information toimplements SSL (Secure Socket Layer) 128bit encryption technology at least. SSL is a global internet standard and offers 128bit encrypted SSL communication. To recognize an encrypted SSL transaction you will see a small yellow padlock in the browser and then you will be taken to an https:// page.

Your computer sends its request to the PayPal server via SSL encryption. The server sends back to your computer, the security certificate, the confirmation of your visit to the correct page and your public key. Your computer then uses the public key to encrypt private information (e.g. card number) and sends it to the server which uses its private key to decrypt it.